mobiQode IT Solutions pvt ltd, (hereinafter collectively referred to as “mobiQode”, hereinafter referred to as “We”, “Us” or “Our”) is committed to protecting the privacy of its customers and users and ensures complete confidentiality and security of personal information that resides with us.

The privacy policy (hereinafter referred to as “Policy”) describes how we protect your personal data/information as a Controller when You visit or use our website www.mobiqode.com (hereinafter collectively referred to as “Site”) or any of the “Service(s)” provided by us. Any capitalised terms not defined here have meanings set out in Our Terms of Service.

By visiting this Site, you understand and acknowledge that using our services or providing your personal data to one of our sales representatives or live chat representatives or signing up or logging in, You are accepting and consenting to terms & condition laid down on the site/policy.

Note: IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES, OR OTHERWISE PROVIDE US WITH YOUR PERSONAL DATA.

1. Definitions

• “App” means mobiQode software applications and interactive services for devices.
• “Controller” means the natural or legal person, public authority, agency, or other body which alone or jointly with others, determines the purposes and means of the processing of Personal Data.
• “Customer” means the entity that agrees to the Terms and subscribes to the Service(s) provided by Us through Our Site or App.
• “End-User” means any person or entity with whom the Customer interacts using the Service(s).
• “Process/Processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
• “You” and “Your” means an identified or identifiable natural person whose Personal Data We Process as Controllers.
• “Service(s)” shall have the meaning ascribed to it in the Terms.
• “Service Data” means all electronic data, text, messages or other materials, including Personal Data of End-Users, submitted to the Service(s) by Customer in connection with Customer’s use of the Service(s).
• “Personal Data” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, the possession of the Controller.
• “Applicable Data Protection Law” means EU Regulation 2016/679 (General Data Protection Regulation) and where You are established in any other territory, means data protection laws that are applicable in that territory.
• “Terms” mean the Terms of Service available at https://www.mobiqode.com/termsofservice

2. Information Collected From You

2.1 Personal Data directly provide to us

We may collect personally identifiable information directly from you which are as follows:

• When user/you sign-up for the purpose of using any of our service(s) by agreeing to the Terms through our site or through our application, we may collect your sign-up and account information including your name, e-mail address and credit card details;
• We may collect any information that you provide us when you speak to any of our sales representative or to a representative via live chat.
• When the user submits a web form on our site for providing feedback or suggestions, making requests, or participation in surveys, contests, webinars, events, promotions, sweepstakes.
• When the user contacts us for the purpose of any kind of customer support services that requires assistance which is provided upon obtaining information from the user.
• We may collect information when the user/you provide testimonials, forms or information to us in any other contexts.
• Whenever the user/you request for a demo, then in that case we collect information such as your name, telephone number and email-address.
• We may collect information when the user/you apply for an employment opportunity with us, wherein we may collect information like your full name, email address, mobile number, educational details and previous employment and any other information you volunteer, including during any interview or your interactions with us and contained in the resume that the user/you submit to us.
• When you log-on to Our Service(s) using any sign-on service of Google or any other social networks we collect relevant information necessary to enable Our Service(s) to access that social network and Your data contained within that social network.

By providing us with this data, the user/you expressly consent/acknowledge to our use of your personal data in accordance with this Privacy Policy.

3. Information Collected Automatically

It is hereby stated and categorically informed that for the purpose of providing the user/you with an effective interaction in the website/service we may receive and store certain types of information whenever you interact with us indirectly which includes,

• Information we may collect when you visit our site or use our app.
• Information about what website pages you access or visit, your device’s Internet Protocol “IP” address, information about your mobile device (such as operating system of Your mobile device or browser type), the URLs of websites that referred You to Us, non-precise geographic location, technical information about Your device, data about the type of browser and operating system used, which web pages You view, the time and duration or You visits to Our Site, the search queries You may use on the Site, whether You clicked on any advertisements, whether You have clicked on any links in any e-mails sent from Us, or third-parties on Our behalf and whether You have chosen to opt-out of certain services or information sharing and other metadata concerning with Your usage of Our Services.
• We may also receive/collect your Personal Data from other third-party sources which might include social media networks, without breach of any confidentiality clause and in accordance with the Applicable Data Protection Law. We will ensure that these third-party sources either have your consent or are legally permitted to disclose your personal data to us.
• We may collect your personal data when you visit our Site via your browser cookies also. The Site includes social media features and widgets that are either hosted by a third-party or hosted directly on the Site and Your interaction with these social media features and widgets is governed by the privacy statement of the companies that provide them. You should check Your privacy settings on these third-party services to understand and change the information sent to Us through these services.

4. Usage of the Information Collected

We may use your personal data including but not limited to the following purposes:

• For the purpose of facilitating the creation of Your account and verification of Your identity to help You sign-up for Our Services through Our Site or Our App.
• For the purpose of administer your use of our services.
• For the purpose of better understanding your needs and interests.
• For the purpose of providing, you with a demo of our services.
• For the purpose of better understanding and improvising our products and services
• For the purpose of facilitating your use and personalizing your experience on the site.
• For the purpose of serving, you with relevant ads based on your area of interest and preference.
• For the purpose of respond to your inquiries or fulfilling Your requests for information about our service(s).
• For the purpose of providing you with information about our services and sending you information and materials from mobiQode including marketing communication. If such applicable Data Protection Law requires us to obtain your consent before marketing to you, we shall obtain Your consent before sending such marketing communication.
• For the purpose of communication of any updates to our service(s).
• For the purpose of sending you information about our other products and services, events, webinars, or programs that may be of your interest.
• For the purpose of helping you with address problems with the site, including any technical problems.
• For the purpose of tracking, collate and analyse your use of the Site.
• For the purpose of complete any payment transaction.
• For the purpose of processing online job application, you might have applied for.
• For the purpose of detect and prevent identity theft, fraud, and other potentially illegal acts as well as protecting the integrity of the site.
• For the purpose of respond to subpoenas, court orders, or judicial processes.
• For the purpose of providing information to law enforcement agencies or in connection with an investigation on matters related to public safety.
• For the purpose of resolving disputes and troubleshoot problems.
• For the purpose of help with any investigations or complaints.
• For the purpose of providing you with relevant information or service(s) that you request from us or which we feel may interest you based on previous interactions, where you have consented to be contacted.

5. Regulatory Norms (EEA Region)

In case the user/you is/are a data subject from the European Economic Area (EEA), Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it.

We will normally collect personal data from you only where we need it to perform a contract with you, where the processing of the information is on our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent. In some cases, we may also have a legal obligation to collect personal data from you.

If We Process Personal Data with reliance on your consent, you may withdraw your consent at any time. If you have questions or need further information concerning the legal basis on which we collect and use your personal data, please contact us at contact@mobiqode.com

6. usage of Cookies and Similar Technologies

At the very outset it would be pertinent to state that “Cookies” are generally bits of electronic information that a website may transfer to a visitor's computer to identify specific information about the visitor's visits to a website. The Site uses a browser feature known as a cookie, which assigns a unique identification to Your computer, in case you do not wish us to collect such information kindly refer to our cookie policy.

We may also set cookies to collect information that is used either in aggregate form to help us understand how our site is/are being used or how effective Our marketing campaigns are, to help customise the Site for You or to make advertising messages more relevant to You. You can access the details of Our cookie policy on the site.

In case if the user/you want to delete any cookies that are already on user’s/your computer, please refer to the instructions for file management software to locate the file or directory that store cookies. However, please note that if you disable the use of cookies on your computer, some functionalities of our Services will not work.

When You visit the Site(s), a cookie banner will be displayed providing additional information about cookies and options to opt out of non-essential cookies as required by applicable laws.

7. Disrtribution of Personal Data

We may also provide your personal data to third parties who are obligated to use the personal data that we share with them for the purpose of provision of their services to Us in order to help us provide you the service(s).

However, it may kindly be taken a note of that, these third parties include but are not limited to business partners, suppliers, sub-contractors, advertisers & advertising networks, analytics & search engine providers, payment providers for providing back-up, storage, payment processing, analytics, and marketing services. We may also share with third parties aggregate data or data that does not personally identify you.

For example, we use financial service providers like Paypal to manage our payments, but we reserve the right to change this service provider at any time for any reason whatsoever. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. Your credit card information will also be subject to our payment processor’s privacy policy in addition to ours. PLEASE READ THE PRIVACY POLICY ON THE SITE OF ANY PAYMENT PROCESSOR THAT YOU ARE DIRECTED TO REGARDING THE USE, STORAGE AND PROTECTION OF YOUR CREDIT CARD INFORMATION BEFORE SUBMITTING ANY CREDIT CARD INFORMATION.

We may also share Your Personal Data in the following circumstances:

• At the time when we are required to provide information in response to a subpoena, court order, or other applicable law or legal process.
• At the time when we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend Our App or Site against attacks, or protect the property and safety of mobiQode , Our customers and End-Users, or the public.
• At the time when we are required to provide information to professional advisors who advise and assist Us in enforcing Our contracts and policies, handling Our claims, effective management of Our company and in relation to any disputes We may become involved in.
• At the time when/If we merge with or are acquired by another company, sell a mobiQode Site, App, or business unit, or if all or a substantial portion of Our assets are acquired by another company. In those cases, Your Personal Data will likely be one of the assets that is transferred.

There are several places within the Site and our app that allow you to post comments or submit Service Data for others to see. Any information You choose to provide should reflect how much You want others to know about You. Please consider carefully what information You disclose in Your profile page. You can review and revise Your profile information at any time.

8. Transmission & Storage of Personal Date

• We may store user’s/your personal data and files on mobiQode's servers and the servers of companies we hire to provide services to us for the purposes referred under the section “Use of Your Personal Data”.
• Further, If user/you is/are a resident of the European Economic Area (EEA) and when the personal data is processed outside EEA, we will ensure that the recipient of your personal data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of Personal Data as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask you for your prior consent to such international data transfers.
• We may also retain Personal Data collected where an ongoing legitimate business requires retention of such Personal Data. In the absence of a need to retain Personal Data for any legitimate business purpose, We will either delete it or aggregate it, or, if this is not possible then We will securely store Your Personal Data and isolate it from any further processing until deletion is possible.

9. Security of your Personal Data

We acknowledge and do understand that the security of your personal data is of utmost importance and therefore, we provide reasonable administrative, technical, and physical security controls to protect your personal data.

We also provide the level of security appropriate to the risk of processing the personal data at the same time, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

10. Rights Accrued

User/You is/are entitled to the following rights:

• Access to and correction of your personal data.
• Withdrawal of Your consent at any time for the information collected from you for which you have given your consent earlier. However, it is to be noted that, withdrawing your consent will not affect the lawfulness of any processing We have conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
• Right to complain to a data protection authority about our collection and the manner of use of your Personal Data. For more information, please contact Your local data protection authority as specified by the Applicable Data Protection Laws.
• Right to opt-out of marketing communications we send You at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send You. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us. However please note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding us and our Services, from which you will not be able to opt out.

Note: If You are a resident of the EEA, UK, or Switzerland, you are also entitled to the following rights:

• Right to deletion and erasure of your personal data.
• Right to object to the processing of your personal data, ask us to restrict the processing of your personal data, or request portability of your personal data.

We will verify any requests before acting on the request and respond to all requests We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws.

Note: We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any personally identifiable information from children under the age of 18. mobiQode is very sensitive to privacy issues regarding children. By visiting this Site or providing Your Personal Data to one of Our call-centre operators or live chat representatives or starting Your free trial or signing up or logging in You are claiming Yourself to be 18 years of age or above.

If You believe that any child under the age of 18 has posted any Personal Data anywhere on Our Site, please contact Us immediately at contact@mobiqode.com and provide as much information as You can to help Us locate and delete the Personal Data. If a parent or guardian becomes aware that his or her child or any other child under the age of 18 has provided Us with Personal Data, he or she should write to Us at contact@mobiqode.com

11. Intimation to End-Users

Few of our Service(s) are provided by third parties that are not affiliated with mobiQode. These entities may collect or receive certain information about your use of our Service(s) and your activities over time and across different websites, including through the use of cookies, and similar technologies. This Privacy Policy does not apply to, and we are not responsible for, third-party cookies, or other tracking technologies. mobiQode is not responsible for the privacy practices of these entities. In addition, our Service(s) may contain links to other third-party websites not operated or controlled by Us. This Privacy Policy shall not apply to them and such websites are not under Our control and We are not responsible for their privacy policies or practices. If You provide any Personal Data through any such third-party website, We recommend that You familiarize Yourself with the privacy policies and practices of that third party.

Also, when you log on to our services through our Site or app using the online sign-on services, the Social Network may provide Us with access to certain information that You have provided them, The collection, use, and disclosure of Your Personal Data by these social networks shall be governed by the policies of such social networks and mobiQode shall have no liability or responsibility over their actions.

We may receive Your Personal Data from Our Customers as part of the Service Data. We only act as a Processor in relation to such Personal Data. Such Processing will be governed by the Terms and not this Privacy Policy. In such instances, the End-User’s data privacy questions and requests should be submitted to the Customer in its capacity as a Controller. We are not responsible for Customers’ privacy or security practices which may be different from this Privacy Policy. Customers are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements, or other obligations, relating to the collection of Personal Data in connection with the use of the App by End-Users.

12. Feedback

mobiQode welcomes and encourages your valuable comments regarding this Privacy Policy. If You believe that we have not adhered to this Policy or If you have questions or concerns with respect to our Privacy Policy, please write to us in the following manner

Kind Attention: Ankita Saraswat

Email Address: contact@mobiqode.com

We keep this Privacy Policy under regular review and may update this webpage at any time. This Privacy Policy may be amended at any time and You shall be notified only if there are material changes to this Privacy Policy.