mobiQode FAQs

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General Information

mobiQode is a cutting edge SAAS platform which provides the power to create customizable and trackable QR Codes.

mobiQode is for various type of needs like business oriented , personal and community oriented needs.

mobiQode provides a 14 day trial for its customers to create various types of QR Codes . Post the trial , the customer can enroll in a paid plan as per their needs . The paid plan comes with various additional benefits and features . The details are mentioned on the pricing page .

You can create dynamic QR Codes using mobiQode.

Getting Started

You can sign up by following a simple registration process using your email id and a password . You can also sign up using your google or facebook accounts.

There are no prerequisites to create a QR Codes . Feel free to create your first QR Code by opting for our trial.

Trial period is of 14 days and its details are mentioned on the pricing page.

No , mobiQode has been designed in such a way that the user experience is very simple, intuitive and can be used users without any technical knowledge also.

mobiQode can be used on all the major browsers like safari , google chrome , mozilla firefox etc.

Instantly .Most of our customers are able to create their first QR Codes in less than 2 minutes after signup.

Account Management

You can reset your password using “ forgot your password” link on the login page.

There are plans available : Starter , Advanced and Pro.

This can only be done after your existing subscription ends.

We accept payment through paypal , credit card and debit card.

You can cancel your subscription by going to the my- account section.

Your QR Codes will remain active till your existing subscription end date.

mobiQode Doesn’t allow any discounts since our pricing is already very affordable.

Features and Functionality

Yes , we have very detailed analytics available for all our paid plans.

You can setup redirection by configuring the URLs during the QR Code creation process

Troubleshooting

Please feel free to reach out to us at contact@mobiqode.com

This looks like a case of wrong URL entry .Please edit the URLs in the QR Code and try again.

You can reach out to us at contact@mobiqode.com

Technical Support

You can reach out to us at contact@mobiqode.com

Our SLA is 24 hours, but we aim to respond to each query within 2-4 hours.

Legal and Compliance

Here is the link for our terms of service.

Fees paid by the Customer to mobiQode are non-refundable except when a Customer terminates the Account within 30 days from the date of becoming a paid Customer of mobiQode, All Fees paid by Customer in such cases are full refundable.

Yes